Please note you will require your customer number to complete the form (This can be found on your renewal letter). Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Learning impairment that has resulted in an arrested state of development before adulthood. If you have any questions, please contact Essex County Council by calling0345 743 0430. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. What should I do? For further information see. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. There is no need to contact us until we get in touch with . Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Can I use my bus pass on National Express Services? Find out more about an igo card. You will need to pay 10 to replace this pass. You can apply for a replacement bus pass by filling in the lost bus pass application form. State pension claimants who apply directly through their local council should be aware. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. You can apply for your renewal bus pass online. If you dont provide us with evidence, your new pass will be delayed. Apply for a new age-related pass. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. This cookie is set by GDPR Cookie Consent plugin. You should allow 6 weeks for your application to be processed. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Username Password Forgotten your Password? For more information please call 0345 200 0388 or email:[email protected]. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You should have received all the information you need by now. Open all. The county council will not reimburse you for any charges levied by medical specialists or advocates. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. You will receive your pass by post within 5 working days. So, to find out if you're eligible and where to apply, get in touch with your local council. Can I use my pass on Trains? You should continue to use your current pass, but then cut it up once your new pass arrives. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. I have moved out of Gloucestershire. If you pass does not register on the card reader on the bus, we won't know the pass is being used. I have applied for my new bus pass, what should I do with my current pass? If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. http://www.nowcard.org/nowcardfaq.asp#FAQ23. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Please still, Older Persons bus passes will normally be automatically renewed. Collecting an application form from your local library. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Daily fare: $2.00. Lee Using your card. renewed people had to fill in forms and submit photographs but we have scrapped If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Essex County Council is not responsible for this. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. current pass expires so pass holders dont need to do anything, just wait for a Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. The cookies is used to store the user consent for the cookies in the category "Necessary". Changes to personal details If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. 5 Other ways to apply. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. However, you may not be allowed to use your bus pass on night buses i.e. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. If you cannot apply online for any reason please contact us. . You will need to apply to your new local authority for a new pass. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Where can I get a bus pass for an older person? You need to check the expiry date and apply to the council for a new one if you're is due to expire. The way of applying may be different to the way you applied in Gloucestershire. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Login to renew or manage your Bus Pass and to keep your details up to date. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. *A. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. It tells you about: Bus passes are issued for up to five years. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Before your pass expires, we may send you a letter inviting you to renew it manually. What do I do with a bus pass which is no longer needed? Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. You may need to provide proof of your new address. The pass is valid for the journey being undertaken, for example at the right time of day. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. new pass.. Blackburn with Darwen: It is being used by the person whose photograph and name appears on the pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. If you have not received either a letter or full pack call us straight away on 01452 426265. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. No. The cards offer older and disabled people free travel in the capital These cookies track visitors across websites and collect information to provide customized ads. What is the cause of the card not working? 1 Contents. We also use cookies set by other sites to help us deliver content from their services. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Alternatively you are able to renew your vouchers online. These pages are for East Sussex bus pass holders. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. for staff to amend your details and arrange for a renewal pass. You have moved since your last bus pass was issued and not informed us. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Please ensure that you keep us informed of any changes to your name or address. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. What do I do about my concessionary bus pass? Currently this is at age of 66. Bus Do not include common words or names. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Contact us on 0300 456 0100 or email [email protected] to receive individual advice. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. If you do not receive your new pass please contact our information line on 0345 600 0659. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Changes To Renewal Of Concessionary Bus Passes. Can I use my bus pass on Park and Ride Services and Airport Transport Services? If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. You can get an older person's bus pass when you reach State Pension age. N94. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Read and contribute to the 20 readers' comments . Can I use my pass on Trains? You do not need to renew an igo card. Copyright Lancashire County Council 2022. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Other Scottish passes arent accepted on the trams. A 5 administration fee will be required for a replacement bus pass. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas.
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