Read about their experiences and share your own! Once you have processed your return in the portal you're ready to post it off! Please note, we cannot offer refunds on cosmetics and pierced jewellery. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. You can unsubscribe at any point. Shorts, Returns Policy | Returns Portal - boohooMAN Refunds will not be given if they do not comply with our returns policy. Post if off! Find out how to return your item(s) at number 4. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. All rights reserved. Returns and Refunds - Boohoo ANZ Returns via the portal are fully tracked. Location. If your items dont make it back to us, youll need to open a dispute with the carrier. Items must be unworn, unwashed and unused with the original labels still attached. You have 30 days to cancel your order because you have changed your mind. Ive paid with Zippay How do returns & refunds work? Underwear and swimwear can only be returned if the hygiene seal has not been removed. Just pop your items in something non see-through, sealable & waterproof. Items must be unworn and unwashed with the original labels attached. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Whether you're on website or app, just flip the switch! 1. Whether you're on website or app, just flip the switch! Tell us what you are returning and why. You can unsubscribe at any point. Email Address The email address used to place your order. If your items dont make it back to us, youll need to open a dispute with the carrier. By enabling them, you are agreeing to our. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Returns via the portal are fully tracked. Choose whether the return is for a purchase made in-store or online. If you have received a faulty or an incorrect item, please contact customer services clickhere. You may be liable for import and pay a custom duty charge for orders over the customs threshold. We don't refund delivery charge for those countries listed outside of the EEA. To experience the full world of Boohoo, please enable these or check whether another program is 3 Select your preferred return option Print returns label at home or in store options. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Boohooman Returns Portal - TechHapi You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. If your items dont make it back to us, youll need to open a dispute with the carrier. Returns via the portal are fully tracked. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Please return unsuitable items in its original packaging. NEW - Want a fully tracked, cost effective and convenient way to send returns? Login to Boohoo's returns portal. Returns via the portal are fully tracked. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. 3 Select your preferred return option Print returns label at home. blocking them. I have already returned some items from my order and paid 1.99, why are you charging me again? If you have a delivery related question or maybe you need to track your order. All InPost Lockers are in well lit, safe and secure areas with ample parking. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Unfortunately we cannot accept returns after this time. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Make sure you keep your proof of postage! You will need your order number and email/last 4 digits of your phone number. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. 3. Graphic Tees. Returns via the portal are fully tracked. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Hear about exclusive offers, get early access to collabs & quicker checkout. One of our customer service agents will be more than happy to look into this for you. Items must be returned within 28 days of receipt. Your return arrives back at boohoo! You can generate a returns label from our website, attach it to your parcel and then send it back to us. Items must be returned within 28 days of receipt. 3 Select your preferred return option Print returns label at home. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. Items must be unworn, unwashed and unused with the original labels still attached. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. By enabling them, you are agreeing to our. Keep your certificate of postage safe as you will need this as your proof of return. Order Number FULL order ID including the letters at the beginning. No packaging, no problem! Returns cost $4 and you can track them as they make their way back to our US hub in New York. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Product name and codes of the items you returned. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Simply return your item(s) and reorder for a replacement. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. Unfortunately we cannot accept returns after this time. With loads of styles landing each week and regular trend updates you can be sure to get the latest. *Extra 10% discount sent via email to new subscribers only. There is no returns label in my parcel, how do I return? With just one click you can reduce the energy used by this website. See our, On dirait bien que vous nous rendez visite sur. One of our customer service agents will be more than happy to look into this for you. .b-ngvip-title { Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. We dont offer exchanges right now. Select your preferred return option (Print returns label at home or in store options). 3 Select your preferred return option Print returns label at home or in store options. 4. If your items dont make it back to us, youll need to open a dispute with the carrier. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You will need your order number and email/last 4 digits of your phone number. Hoodies, You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). With just one click you can reduce the energy used by this website. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! Please return unsuitable items in its original packaging. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Copyright 2022 boohoo.com. Read Customer Service Reviews of www.boohooman.com - Trustpilot boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. 3. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. FYI Repack your items. Thats why before checking out, its important you acknowledge that you understand this. *Extra 10% discount sent via email to new subscribers only. We've gone paperless! Repack your items (These need to be unworn/unwashed/unused and with original tags). If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. You dont need to remember to keep your proof of postage its all digital! If your items dont make it back to us, youll need to open a dispute with the carrier. If your items dont make it back to us, youll need to open a dispute with the carrier. Follow the steps below: 1. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Items must be unworn and unwashed with the original labels attached. Please turn it on so that you experience this sites full capabilities. Returns are FREE for premier customers. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Items must be unworn and unwashed with the original labels attached. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. This two week period starts from the day after you receive your order (or from the day after you receive the last 1. Unfortunately we don't offer an exchange facility. Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Keep an eye on your return tracking. weareMAN. Unfortunately we don't offer an exchange facility. Returns are FREE for premier customers. AUSTRALIAN RETURNS LABEL For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Returns policy. Tell us what you are returning and why :). Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. You will need your order number and email/last 4 digits of your phone number. You will need your order number and email/last 4 digits of your phone number. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. See our, On dirait bien que vous nous rendez visite sur. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Returns and Refunds | Boohoo Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. twitter.com Please note, that returns will be made at your own cost. We've gone paperless! Cargos, You don't need to remember to keep your proof of postage - it's all digital! Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. Your browser's Javascript functionality is turned off. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. By subscribing, you agree to receive marketing communications from boohoo by email. Please turn it on so that you experience this sites full capabilities. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. You've got 28 days to send something back to us from the day you receive it. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Return Request; 3. Pierced jewellery cannot be returned for health and hygiene reasons. Returns via the portal are fully tracked. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. We have printer-less options too if you dont have a printer! You can cancel your contract here. | Read 2,121-2,140 Reviews out of 5,495 The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information.